Melissa was everything we could have hoped for in an agent. She was kind, attentive, communicative, transparent, and hard working. She was patent with us and stayed in contact while we were getting ready to look into homes. Was willing to go the extra mile to accommodate our needs. Fast acting when we ran into snags. And she was very resourceful when it came to pricing potential fixes and providing recommendations and contacts when work needed to be done even after we were closed and moved in. She treated us and the kids like family, and even kept the in laws in the loop!