Was very understanding and helpful with my circumstances in selling and buying my houses. She made recommendations for what could be done before we listed, also color suggestions for sprucing up the interior. She also shared with me a list of many contractors,termite services,estate sales,etc. Made arrangements for the mortgage,title company,closing,which all went very smoothly.When I selected any of these services she also would follow up to make sure we had invoices and everything else that we might need. Having to go thru all this by myself, I truly feel JoAnne was a great help and was doing what was best for me and certainly appreciate all that she did for me.