Heather Platz
Heather Platz
Fax: (757) 961-5222
Email: Email Me
Website: Visit My Website

Client Ratings Heather Platz has been rated by 23 clients.

  • Satisfaction: 97%
  • Recommendation: 98%
  • Performance: 99%

A longtime master of the art of exemplary customer service, Hampton Roads REALTOR® Heather Platz is more popularly revered as a “customer service fanatic.” What better way to serve others than to help ensure that the myriad details concerning one of the largest and most meaningful decisions of their lives are orchestrated as smoothly as possible?

Heather’s commitment to customer service extends to those bound to military service by way of her Military Relocation Professional certification. As an MRP, she specializes in assisting military personnel, families and veterans with time-sensitive PCS orders, retirement purchases and other relocations.

The Michigan native established her strong array of professional skills during decades immersed in the realms of banking, mortgages, computer technology and systems engineering, marketing, customer service and executive-level administration and management.

Heather’s mortgage industry-insider experience spans from marketing and department management to lending-systems analysis, training and support. Elsewhere in banking, she’s held such vital positions as compliance officer, operations manager, human resources vice president and executive assistant to the president. Later she excelled as executive assistant to other prominent local employers, including the president of Regent University in Virginia Beach, the CEO of EOS Surfaces, a counter top manufacturer, and the vice president of finance at ARDX, a health-care consulting firm.

The distinct threads of Heather’s professional history tie up a tidy, well-executed package for home buyers, home sellers and real estate investors who avail themselves of her knowledge, expertise, attention to detail, and exceedingly responsive, “fanatical” customer service.

Heather lives with her husband, Lance, in his hometown of Virginia Beach. She and Lance are grandparents to four beloved grandchildren – two in Iowa and two in Alabama. Her downtime often features gardening, golfing and heartfelt laughter with friends and family, but even then her clients are close at heart and mind.

Experience personalized service that will make you say, "WOW!"


Heather Platz was amazing and made the process of selling our first home so easy and smooth. She was very knowledgeable and approachable and answered any questions we had in a timely manner. We also loved her kind personality. She was very reliable and was there with us every step of the way, which we very much appreciated considering we had very little knowledge on selling a house. She had definitely went above and beyond our expectations and we would definitely recommend her to anyone.
Gaylene Albuna, Chesapeake, left feedback 0 months ago
Heather came to my door one day asking if I was thinking about listing. I had it on the market a couple times before, but some life changes had put a hold on things. She came at just the right time. We had a nice conversation and I was ready to go for it. Heather did a great job selling my home. She was always there to explain anything I didn’t understand and made the whole process a very smooth transition. I will make sure I tell all my friends to talk to her about selling their homes, when they are ready. It was a great experience, a little stressful at times but a it all fell in place and I am very happy.
Penny Durney, Virginia Beach, left feedback 2 months ago
We were living in another state and it was imperative the broker we chose understood our wants and needs. Heather was recommended by our daughter-in-law, we spoke on the phone and hit it off immediately. Heather understood what we were looking for and was very patient - our journey was two years (due to the pandemic) arriving here in Virginia! Heather went above and beyond when it came to our situation and knowledge (or lack of knowledge) of the area. We can't thank her enough for all the time she spent making sure we had the information we needed in purchasing our home and moving to the state.
Janet Dark, Portsmouth, left feedback 3 months ago
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